Your rights

The General Data Protection Regulation (Algemene Verordening Gegevensbescherming) gives you various rights. These rights are explained briefly below.

Right of access

You can submit a request to find out which of your personal data are known to the Municipality of Maastricht. You will receive an overview including:

  • the categories of personal data
  • the purpose for which the data is used
  • the origin of the data
  • the recipients of the data

Submitting a request

Please use one of these forms to submit a general access request:

We have a tool that allows you to safely e-mail this form with attachments. You can also send this by post or hand it in to the Municipal Service Desk.

No right of access

We can deny your request for access or deny part of your request, for instance if this is necessary for the protection of the data of another person. We can also deny a request for access if this is manifestly unfounded or excessive.

Our decision

We will send you a response to your request within one month. We strive to give you a final decision on your request within this period. If this is not possible, we may extend the response time by two months.

Right to rectification

If you have found inaccuracies in your personal data, you can submit a request to the Municipality of Maastricht for the rectification, supplementation, or blocking of your data. You can do the same if the data is incomplete, if you believe that the data are not relevant to the purpose with which they were collected, or if the data are otherwise used by the Municipality of Maastricht in breach of the law. We may ask you to provide us with supporting documents.

Submitting a request

Please use one of these forms to submit a rectification request:

We have a tool that allows you to safely e-mail this form with attachments. You can also send this by post or hand it in to the Municipal Service Desk.

No right to rectification

You cannot use the right to rectification in respect of data in public registers established by law, such as the Personal Records Database (Basisregistratie Personen). You can, however, submit a request to your local municipality to rectify your data in the Personal Records Database.

In addition, we can refuse a request for rectification if we need the personal data, for instance in connection with fulfilling a task carried out in the public interest or the exercise of public authority.

Our decision

We will send you a response to your request within one month. We strive to give you a final decision on your request within this period. If this is not possible, we may extend the response time by two months.

Right to object

You can ask the Municipality of Maastricht to stop processing your data. This is the right to object. You can only exercise this right if your data is collected for commercial purposes or if you have special personal reasons to object to the processing of your personal data.

Submitting a request

Please use one of these forms to submit a rectification request:

We have a tool that allows you to safely e-mail this form with attachments. You can also send this by post or hand it in to the Municipal Service Desk.

Our decision

We will send you a response to your request within one month. We strive to give you a final decision on your request within this period. If this is not possible, we may extend the response time by two months. 
 

Restriction of your rights

In specific situations, the Municipality of Maastricht is not required to honour your rights. This is only possible if there is a good reason for this, for instance in connection with national security, the protection of the data subject or the protection of the rights and freedoms of other persons, and the prevention, detection, or prosecution of criminal offences.

Additional rights

There are additional rights that may apply in the context of the General Data Protection Regulation (Algemene verordening gegevensbescherming). You can find more about this on the website of the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).