Corona information point for citizens

On the websites of the Security Region Zuid-Limburg and the Dutch government you will find all the information about the measures announced by the government and what these measures may mean for you (residents and businesses). We ask you to first look at these websites for the answers to your questions and the latest news. Below you will find information for Maastricht residents, for example about municipal services. There is also a separate page with information for entrepreneurs.  Do you still have questions? Call +31 43 350 40 40.
  • Social Affairs Maastricht Heuvelland

    1. I need care or support and would like to talk to the municipality, but I have to stay at home because of the corona crisis. What should I do now? Call us at +31 43 350 40 40. The Social Affairs staff are ready to answer your questions by phone. An additional conversation can also take place by telephone during the coronary crisis, after which any help or care will be initiated.
    2. I will receive help or care via the Wmo. Will this continue during the coronary crisis? The care provider that provides help or care to you will continue to do this as much as possible, but must follow the guidelines of the National Institute for Public Health and the Environment (RIVM). If this means that the care has to be organised in a different way, the care provider will inform you of this itself. The care provider will also consult with the municipality. If you have any further questions about this, please contact Social Affairs via telephone number 14043.

    3. The social teams no longer give consultation hours because of the corona virus. Where can I go now? As long as the restrictive measures of our government apply, there will be no consultation hours in the neighbourhood. However, you can put your question to the social team in your neighbourhood by phone, e-mail or Facebook. Click here for the contact details of the social team in your neighbourhood.

    4. I am a care provider and have a question about the consequences of the corona crisis for the care or support provided by my organisation. Where can I go? You can contact your contact person at Social Affairs or the staff of the Social Domain team Zuid-Limburg via inkoopteamsd [at] maastricht.nl. Also look here for the frequently asked questions from care providers about the corona crisis.
    5. I am freelancer/entrepreneur and I am losing income due to the corona crisis. Where can I apply for extra temporary financial support? We are working hard so that you can apply for this scheme as soon as possible. The preparations are almost ready. Keep an eye on the website of Social Affairs Maastricht Heuvelland. The application form for the arrangement will be put online as soon as possible.
    6. I am dependent on the Food Bank. Will I get a food package during the corona crisis? Existing customers of the Voedselbank still receive a package in the regular manner. The Voedselbank cannot accept new customers during the corona crisis.