Reporting lost and found items

Have you lost anything? For example a passport, driving license, wallet, keys or bag? You can report this to the municipality. Maybe someone has found your items and has it registered or deposited it at the Municipal Service Desk 

Lost something?

Have you lost something? Have a look on if someone has found your items. It can take a few days for the registration to show.

Have you lost something in a public building or public transportation? Contact the administrator.

Did you loose passport or identity card? No need to report this to the police. Contact the municipality for a verklaring van vermissing (statement of loss). This way you prevent abuse

Found something?

Can can keep found items at home or deposit them at the Municipal Service Desk. Depositing is:

  • Mandatory if you found a driving licence, paspoort or identity card.
  • Advisory if you found keys
  • Possible if you don't want to keep the item at home.


  • Lost passport or identity card?

    Passports or identity cards are by law forbidden to return to owner. To prevent identity theft deposit the passport or identity card to the Municipal Service Desk. We will register and destroy them. 

  • Driving licence or keys

    Deposit the passport or identity card to the Municipal Service Desk. To prevent abuse we will store these items in our safe. All deposited items are registered on

  • Storing at home: rights and obligations

    Are you storing a lost and found item at home? Register it at for the owner to find it. It can take a few days for the item to show on the website. You are responsible for the state of the item while in your possession. 

    The legal term to safe an item is one year. If an owner comes forth you are obliged to bring the item to the Municipal Service Desk within a week. After one year you can keep the found item. 

  • Lost or Found a bike

    Have you lost a bike or found one? Register this at

    The municipality collects orphaned bikes, bike wrecks or wrongly parked bikes and stores them at the bike depot:

    Sint Gerardusweg 39
    6224 LV Maastricht

    Opening hours:
    Monday from 13.00 till 17.00 hour
    Thursday from 15.30 till 16.30 hour

    You have to prove the bike is yours. This means you should bring the keys for example and proof of identity.