Privacy Statement and Cookie Statement relating to the website

If you use this website of the Municipality of Maastricht, it is possible that your personal data will be processed. This only occurs because you use our services and/or because you provide such data to us.

Data processing and the purpose of the processing

If you use our services, the data you provide us will only be used for processing your request. If you sign up for our municipal newsletter, then we save your e-mail address. We only use this address to send you the municipal newsletter.

Legitimate basis

We only process your personal data if we have a legal basis for doing so. The legal bases for data processing are: consent, agreement, legal obligation, vital importance, and public-law duty.

Data protection

The Municipality of Maastricht takes appropriate measures to protect personal data against misuse, loss, unauthorized access, and other undesirable actions. These measures are included in our information security policy in accordance with the applicable municipal security standards as set out in the Baseline Information Security for Dutch Municipalities (Baseline Informatiebeveiliging Nederlandse Gemeenten).

Sharing data with third parties

The Municipality of Maastricht will only disclose your data that is processed via this website to third parties if this is necessary to comply with a legal obligation or for the execution of an agreement entered into with you.

Your contact information

You have the right to access, rectify, or object to the processing of your personal data. You have the same rights concerning the personal data of your children up to 16 years of age over whom you exercise legal authority. It is prohibited to access data of other people. Further information on your rights as a citizen.


In order to provide you with the best possible service, the website of the Municipality of Maastricht uses cookies. Cookies are small, simple text files which we install on your computer, tablet, or mobile telephone when you visit our website. These cookies contain information about your website visit. Cookies are used for certain functionalities on the website and to increase the ease of use for you as a visitor.

We install a TYPO3 functional cookie, which is necessary for the proper functioning of the website. In addition, we place analytical cookies of the Snoobi and Google Analytics tools. The information we acquire from this enables us to bring the website into line with the needs of visitors. No personal data is stored.

A processing agreement has been signed with Google. This means that your data will never be shared with other parties. The last eight numbers of your IP address are hidden. No use is made of other Google services in combination with Google Analytics.

You can also opt-out of cookies by setting your internet browser to prevent cookies being stored. In addition, you can also delete all information previously saved via the settings of the browser. Through this link, you can opt-out of cookies from Google on this website.

This website contains links to other websites. You can also access social media (such as Facebook and YouTube) via our website. The Municipality of Maastricht is not responsible for how websites other than ours use cookies and take care of your privacy. We recommend that you read the Privacy Statement and the Cookie Statement of these other websites.