School transport support

If you can't or don't want to use DigiD, you can apply by post. See the heading 'Required documents' above for the documents you need to include. Please send the documents to:

Gemeente Maastricht
Team leerlingenvervoer
Postbus 4902
6202 TC Maastricht

Your child could qualify for school transport support if:

• You live in the municipality of Maastricht, Meerssen, Eijsden-Margraten, Gulpen-Wittem, Valkenburg or Vaals.
• Your child has a permanent disability preventing independent travel.
• Your child does not have a disability but must travel at least 6 kilometres to school (measured by Google Maps).
• Your child attends the nearest suitable school with available places and appropriate education.

As soon as and as long as your child attends a primary or secondary school and meets the conditions, they may be entitled to school transport support.

We assess your application according to the Maastricht-Heuvelland School Transport Ordinance 2025 (Verordening leerlingenvervoer Maastricht-Heuvelland 2025) and the and the related detailed guidelines (Nadere regels Verordening leerlingenvervoer Maastricht-Heuvelland 2025).

We decide which form of school transport is most suitable for your child based on their ability to travel independently, possibly with supervision:

• If your child can travel independently or with supervision by bicycle, this is our preferred option. You will then receive a kilometre allowance (kilometervergoeding) for the bicycle journeys, including for any accompanying person.
• If your child can travel independently or with supervision by public transport, a bus pass will be provided for your child and any accompanying person.
• If your child cannot travel independently, even with supervision, the most suitable option will likely be reimbursement for private transport or transport via a specialised taxi or minibus.
• If your child is not yet able to travel independently but could learn to do so, we may be able to provide support to help achieve this.

A permanent disability is a lasting physical, mental, psychological and/ or sensory impairment that prevents your child from travelling independently to school by bicycle or public transport, even with supervision. If this applies to your child, you must provide a medical certificate from an independent specialist (not your family doctor).

You will receive a decision within 8 weeks after submitting your application. Occasionally, we may request additional information, which can extend the decision period by up to 4 more weeks.

If your child meets all the criteria for school transport support, this can also include transport to work placements or internships that are part of the educational programme. A separate application is required. To arrange this, please email leerlingenvervoer [at] maastricht.nl or call 14 043.

Students attending the schools listed below might qualify for long-term school transport support. If your child is eligible, you will be notified directly, meaning you will not need to reapply each school year:

• De Maasgouw
• SO Encanto (Adelante)
• SO Parkschool
• SO Sint Jan Baptist (Kerkrade)
• SO Sint Jan Baptist (Maastricht)
• SO Catharinaschool

If your child receives school transport support, you may be required to make a personal financial contribution depending on your income.

If you disagree with our decision, you have 6 weeks to submit an objection. If you still disagree after our response, you can appeal to the court.

Parents:

• responsible for arranging and supervising their child's transport to school
• responsible for submitting school transport applications on time.

Transport provider:

• responsible for ensuring safe transport.

School:

• responsible for receiving and assisting children when the taxi arrives.
• responsible for helping children board and leave the taxi safely.

Please notify us quickly of any changes affecting your child’s situation (such as moving home or changing schools) via leerlingenvervoer [at] maastricht.nl. Changes could affect the school transport your child receives.

If we grant transport by taxi van for your child, a number of rules apply:

1. Be ready on time 
   Your child must be ready when the taxi arrives. The taxi will not wait.
2. Reporting illness
   Inform both the transport provider and the school immediately if your child is ill. If your child needs to leave school early due to illness, you are responsible for arranging their transport home.
3. Behaviour 
   If your child behaves badly, they may temporarily or permanently lose access to taxi transport.
4. Alternative addresses 
   Taxi transport from or to another address (e.g., childcare or babysitter) may be possible under certain conditions. It must be regular (fixed days each week) and must not negatively affect other children’s journeys. We cannot guarantee this arrangement.
5. Complaints 
   If you have any complaints about taxi transport, please contact Taxi Van Meurs directly. If you cannot resolve the issue with them, email leerlingenvervoer [at] maastricht.nl or call 14 043.

You can still apply for school transport support for the current 2024-2025 school year until the end of this school year. To apply, please contact Team School Transport via leerlingenvervoer [at] maastricht.nl or call 14 043.