Contact and opening hours

MosaeForum is open Monday to Friday during office hours. You can visit the gemeente (municipality) by appointment only.

Make an appointment

Would you like to make an appointment? Please call 14 043 (press 1 for English). You cannot visit the gemeente (municipality) without an appointment.

The gemeente has the following self service options:

Expat Centre Maastricht Region offers advice, services and guidance for expats and international organisations.

Need help or want to do something else? Please contact the gemeente.

Feel free to contact us if you can't find the answer to your question on this website or if you would like to report something.

Calling from abroad: +31 43 350 4040

You will receive an answer within 2 weeks.

Visiting address
GemeenteLoket (municipal service desk)
Mosae Forum 10
6211 DW Maastricht
Route on Google Maps

See Sociale Zaken Maastricht Heuvelland– SZMH (Social Affairs Maastricht Heuvelland) for information about social services.

28 February and 1 March 2022 - Carnival: closed

18 April 2022 - Easter Monday: closed

27 April 2022 - King's Day: closed

13 May 2022: municipal service desk and call centre in Mosae Forum are closed

26 and 27 May 2022 - Ascension Day and extra day off: closed

6 June 2022 - Whit Monday: closed

26 December 2022 - Boxing Day: closed
Our buildings are wheelchair accessible. Assistance dogs are welcome. Visitors can use toilets and an accessible toilet for disabled people.
PO box 1992
6201 BZ Maastricht
You can only pay by direct debit at the GemeenteLoket (municipal service desk). Cash and credit cards are not accepted.
Our press department is the first port of call for media enquiries. You can contact the press department by calling 043 - 350 42 00 or by sending an e-mail to pers [at] maastricht.nltitle="E-mail to pers [at] maastricht.nl".