If you weekly offer your green container or bucket, you may also add a maximum of 2 bundles of trimmings. Place these bundles next to your container or bucket. Make with sisal rope or cotton rope bundles of up to 150 cm long and 50 cm diameter. Maximum weight: 25 kilos. No tree trunks. You can take them, just like other bulky garden waste, to one of the environmental parks for free.
Download the Milieu App for your personal waste calendar with alarm function and handy waste separation guide. Or take a look at your neighbourhood's waste calendar when the municipality collects your rubbish.
Container / bucket chipping
We only empty containers and buckets with chip. So let us chip your container / bucket. You can request this online (with DigiD).
Request a container / bucket
Don't have a bucket or container or would you like an extra container or bucket? Then you can request a container or bucket online (with DigiD). You can choose a container / bucket of 25, 60 or 140 litres.
Container / bucket broken
Is your VGF container or bucket broken? We will take care of repair or replacement. Repair or replace my broken container / bucket (with DigiD).
Returning container / bucket or other size required
You can return your container or bucket or exchange it for another size: 25, 60 or 140 litres. Request a different size online or hand in your container (with DigiD).
Container / bucket missing or found again?
Lost your container or bucket? Or have you found it again? We will solve it. Report missing or recovered containers / buckets online (with DigiD).
Empty container / bucket
Hasn't your container or bucket been emptied? Report it online. We do not process reports about containers that have not been emptied properly during frost. Report not emptied buckets/containers online.
Green container or bucket
I want a different size green container or bucket.
You can exchange your container or bucket for another size: 25, 60 or 140 liters. Request another size online (with DigiD).
I want an extra green container or bucket.
Two collection containers are normally sufficient, especially now that we collect VFG+F on a weekly basis and two branch collections are also allowed. With an offer of 2 containers or buckets per household, we can also use our trucks and people responsibly. In individual situations it can of course happen that 2 collection means are insufficient (e.g. in an above average large garden with a lot of garden waste). Then you can make use of the environmental park. Or purchase extra collection means for a fee.
I do not have a green container or bucket. I would like one. How do I arrange that?
You can request a green container or bucket online (with DigiD). You can choose a bucket of 25 liters or a container of 60 or 140 liters. You can also call 14 043.
The first 2 containers or buckets are free of charge. The third and following are one-time costs per bucket or container:
- Green bucket of 25 liters: € 35,00
- Green container of 60 or 140 liters: € 45,00
I have a green container or bucket, but don't use it. Can I return the green container or bucket?
In Maastricht we separate VFG+F. Every house or apartment has a green container or bucket. Even if you don't use it. If you move house or apartment, leave it behind.
What should I do if my green container or bucket is broken?
Is your container or bucket broken? We take care of repair or replacement. Repair or replace my broken container or bucket (with DigiD).
What should I do if my green container or bucket is lost or found again?
We solve it. You can report this to us via Report missing or recovered containers or buckets online (with DigiD).
Can I get a green container or bucket for my company, association, foundation, allotment garden?
Do you want to offer VFG+F that is equal to domestic VFG+F? Then you can request a container or bucket online (with DigiD). You can also call 14 043. However, you must take into account that you will have to pay a cleaning fee.
I live in a high-rise complex. Can we get a collection container for our building?
In some cases customization can be provided. Please call 14 043 or send an e-mail to: afvalcoach [at] maastricht.nl.
Collection GFT+E and pruning wood
My green container or bucket has not been emptied. What should I do?
Has your container or bucket not been emptied? Report it online. We do not process reports about containers that have not been emptied properly during frost. Report non-empty containers or buckets online.
When will my green container or bucket be emptied?
When your green container or bucket is emptied, you will see on:
- Your personal waste calendar that you will receive at home.
- Your personal waste calendar with alarm function in the Environment App.
In the Environment App you will also find your digital environmental pass, a map with all environmental platforms in the area, information about the environmental parks and recycling centers in the region and a waste separation guide that shows where you can hand in your waste for each type of waste.
Do I have to pay for emptying the green container or bucket?
No. We can very well reuse VFG+F by converting it into compost. That's why we want to encourage the separation of VFG+F. One of the ways we do this is by collecting it free of charge every week throughout the city.
Can my green container or bucket be emptied more than once a week?
No, collecting VFG+F and prunings even more often than every week is unfortunately not possible without incurring high costs. The costs then no longer outweigh the environmental benefits.
How many containers or buckets can I offer at the same time?
You may offer all your green containers and buckets at the same time, provided they are chipped.
How can I offer my prunings?
For your convenience, you can also offer prunings in Maastricht bundled next to your green container or bucket. You don't have to bring it to the environmental park or make it small. And there will be more space left in your container or bucket for other VFG+F waste.
Every week you may offer 2 bundles of 150 cm in length and a maximum of 50 cm in diameter and a maximum of 25 kilos. Use sisal or cotton rope for bundling. No tree trunks; these can be disposed of free of charge at the environmental park.
You may also offer branches via the green container or bucket. Make them small enough so that the container or bucket closes and can be emptied easily.
The chip and privacy
Why does my green container or bucket have a chip?
We want to know how often VFG+F is offered. With this information we can, for example, make better use of our personnel and our cars.
Will my container or bucket be emptied if there is no chip on it?
We only empty containers and buckets with chip. So let us chip your container or bucket. You can request this online (with DigiD).
My green container/bucket doesn't have a chip yet. How do I arrange that?
If your green bucket/container does not have a chip yet, you can still request it via the online request link (with DigiD).
Are my personal details on the chip and how is this handled?
The chip has a number. That number links the municipality to an address. We are working hard to meet all the requirements of the AVG (General Data Protection Regulation) and will soon inform you in more detail about how we process this personal data.
What about my privacy?
The municipality complies with the European privacy guidelines (AVG Act - General Data Protection Regulation). This also applies to the data recorded by the chips.
Why separate VFG+F?
Why do I have to separate VFG+F and prunings?
We can recycle VFG+F waste very well. We make compost from separately collected VFG+F and prunings. Good for fields, gardens and the plants in your home. So with your VFG+F and prunings you create new vegetables, fruit, plants and shrubs. And it's even cheaper for you. After all, you don't have to offer your VFG+F and prunings via the residual waste bag. That saves you a lot of waste bags and therefore money. Furthermore, there is no more reason for birds, cats, dogs or vermin to look for food in the offered garbage bag. And so we keep our beautiful city clean and pleasant to live in.
Did you know that food waste often ends up in the garbage bag after all? About 35 to 40% of the waste in garbage bags consists of food waste!
Why can't the municipality just separate the VFG+F?
VFG+F cannot be separated because this waste is 'wet' and sticks to each other and to other waste. It is then so polluted that it is no longer suitable for composting.
Am I obliged to offer the VFG+F separately?
Yes, this is stated in the Municipal Waste Ordinance (Articles 9(1) and 10(2)).
What is allowed/not allowed with the VFG+F waste?
Separating waste often goes well in Maastricht. But there is always room for improvement. What about fish and meat waste, for example? And cooked food waste? Are they allowed at the VFG+F?
Waste separation guide
Download our Environmental App. It contains a handy waste separation guide that shows per type of waste what it belongs to. So you can see that fish and meat waste and cooked food waste can simply go to the VFG+F and that we collect them free of charge every week.
Allowed with VFG+F waste Not allowed with VFG+F waste leftover cooked and uncooked liquids oil fruit and vegetable residues and peels chewing gum potatoes and potato peelings tea bags, coffee pods and coffee cups meat and meat bones tobacco, cigarette butts and ash fish, fish bones and mussel (shell) diapers, incontinence material bread, dough, rice, pasta pots, stones, beams, lumber, metal eggshells cat litter, bird cage sand, dead animals caps of peanuts and nuts textiles, cork, vacuum cleaner bags and their contents coffee filters, loose tea and coffee grounds flowers and plants litter (hay, straw, sawdust) of small rodents and their poop cheese(leftovers) without plastic
Prevention is better than cure
VFG+F that does not arise can also not be a nuisance. Therefore, try to buy consciously so that you do not have unnecessary VFG+F waste. Did you know that every year 34 kilograms of good food is thrown away per person? And did you also know that good waste separation can save you money on the residual bag? Tips to reduce food waste can be found on the website of MilieuCentraal.
Tips for a clean and fresh container or bucket
- Place a page of an old newspaper or an egg box at the bottom of the green container or bucket. Then the waste will not stick to the bottom.
- Do not throw damp waste in the container or bucket: this prevents scalding and extra smell. Drain damp food waste into the sink.
- Pack food waste and fish and meat in a newspaper or biodegradable garbage bag. In this way, no flies are attracted to it.
- Want to prevent nuisance from fruit flies? Create a fruit fly trap. Place a container with fruit vinegar and a few drops of soapy water near the green container or bucket. The flies fall in and drown.
- Clean the emptied container or bucket regularly. Use boiling water and a dash of vinegar, some all-purpose cleaner or green soap. Let the bucket dry, before you put new VFG+F waste in it.