Contact information

Read this information before visiting the Municipal Servicedesk.

Open during lockdown - by appointment only

MosaeForum is open Monday through Friday during business hours. Also during the lockdown that started on Sunday, December 19, 2021. Please note: You can visit the municipality by appointment only.

Conduct your business online

You can request an extract from the basic register online. You can register a birth online (in Dutch only). And you or the mortician can register death (in Dutch only). You can also use the website to report a change of address.

Make your appointment personally

Unfortunately there are currently companies active on the Internet that offer to make an appointment for you with the municipality. For a fee. Please be careful with this! You can simply make your appointment directly with us. It is free, easy and safe.

    • 28 February and 1 March 2022 Carnival: closed
    • 18 April 2022 Easter Monday: closed
    • 27 April 2022 King's Day: closed
    • 13 May 2022: City Counter and call centre in Mosae Forum closed
    • 26 and 27 May 2022 Ascension Day and bridging day: closed
    • 6 June 2022 Whit Monday: closed
    • 26 December 2021 Boxing Day: closed


  • Are you from the media? Then you can contact us via 043 - 350 42 00 or sen an e-mail to pers [at]

Mosae Forum - gebouw

Municipal office

Do you need anything? 

Then check the website for the product you need.

Visiting address
Mosae Forum 10
6211 DW Maastricht
route on Google Maps

    Foto Sociale Zaken gebouw Randwycksingel

    Social Affairs

    Appointment recommended

    Go to Social Affairs Maastricht Heuvelland for information about services.

    • Our facilities are accessible for wheelchairs. Guide dogs are welcome. Toilets and toilets for disabled are available. 

      Do you need assistance? Call us upfront or visit our customer desk. 

    • Postbus 1992
      6201 BZ Maastricht

    • At the municipal office, you can only pay with a debit card. Cash is not accepted.

    Contact information

    Please contact us if you can't find the answer to your question on this website or if you would like to report something. For all questions about Corona, please check out our information page first or contact us on +31(0) 43 350 40 40.