Contact information

On the website of the Security Region Zuid-Limburg you will find all the information about the measures announced by the government and what these measures may mean for you (residents and businesses). We ask you to first look at this website for the answers to your questions and the latest news. On this page you will find information about what these measures mean for our municipal services. And specific messages that only apply to Maastricht.

Is the Municipal Servicedesk open?

The services currently required by the Municipal Counter have been adapted to the measures taken in connection with the coronavirus. If you need something please check the website for the product you need. For each product you can see whether you can request it at this moment and how you can do so. You can't find the answer? Then you can also see per product how you can reach us. 

You can find more information about our municipal services during Corona on the page Support point Corona. Do you have any questions about this? Please contact us by telephone on +31(0) 43 350 40 40.

  • Special opening hours / days we are closed


    • 6 January closed from 14:00h. 
    • 24 February closed (Carnival)
    • 25 February closed (Carnival)
    • 13 April closed (Easter)
    • 27 April closed (Kings Day)
    • 4 May closed (Bridging day) 
    • 5 May closed (Liberation)
    • 21 May closed (Ascension Day)
    • 22 May closed (Bridging day)
    • 1 June (Pentecost)
    • 24 December open from 08:30 to 13:00 h.
    • 25 December closed (Christmas Day)
    • 26 December closed (Boxing Day) 
    • 31 December open from 08.30 to 13:00 h.
Mosae Forum - gebouw

Municipal office

Do you need anything? 

Then check the website for the product you need.

Visiting address
Mosae Forum 10
6211 DW Maastricht
route on Google Maps

Foto Sociale Zaken gebouw Randwycksingel

Social Affairs

Appointment recommended

Go to Social Affairs Maastricht Heuvelland for information about services.

  • Accessibility

    Our facilities are accessible for wheelchairs. Guide dogs are welcome. Toilets and toilets for disabled are available. 

    Do you need assistance? Call us upfront or visit our customer desk. 

  • Postal address

    Postbus 1992
    6201 BZ Maastricht

  • Pay with debit card

    At the municipal office, you can only pay with a debit card. Cash is not accepted.

Contact information

Please contact us if you can't find the answer to your question on this website or if you would like to report something. For all questions about Corona, please check out our information page first or contact us on +31(0) 43 350 40 40.
Call 14043
from a domestic number
Calling from abroad: +31 43 350 4040
Contact form
Send us an email
You will receive an answer within two weeks.